There are no limits on the number of claims which can be made, but all claims need to be made while a
Member of this service for items purchased during that membership period. Up to £500 per
item can be collected, £2,500 per claim for a series of events or connected events (such as one order or one delivery
comprising various items)and £5,000 per year. There is a £1,000 limit per item on jewellery, watches, furs,
antiques, coins, stamps, fine art, other numismatics (items related to the study or collecting of coins,
medals and paper money) and computer equipment, subject to the other limits of £2,500 and £5,000 set out above.
Where damage consists of articles in a pair or set, Delivery
Guarantee will cover only the proportionate share of the item(s) damaged that it bears to the total purchase
price.
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